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Our Policies

Effective Date: [18 August 2023]

At Ariste Ecommerce ("we," "us," or "our"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our ecommerce services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect information that you provide directly to us when
you use our website or services. This may include:

Personal Information: When you create an account,
make a purchase, or engage with our services, we may collect personal information such as your name, email address, postal address, phone number, and payment information.

Transaction Information: We collect details about your purchases, order history, and other transactional details.

Usage Information: We gather information about how you interact with our website and services, including IP address, browser type, device information, and pages visited.

Communication Information: If you contact our customer support or communicate with us through email or other channels, we may collect the content of those communications and your contact information.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services: To process your orders,
facilitate transactions, and provide customer support.

Personalization: To tailor our services and offerings
to your preferences and interests.

Communication: To send you order confirmations,
updates, promotional materials, and other relevant information.

Analytics: To understand how users interact with our
website and improve our services.

Security: To protect against fraudulent or
unauthorized transactions and ensure the security of our users.

Information Sharing

We may share your information with third parties for the
following purposes:

Service Providers: We may share information with trusted
third-party service providers who assist us in providing our services, such as
payment processors and shipping partners.

Legal Compliance: We may disclose information to comply with legal obligations, enforce our terms of use, or respond to lawful requests.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Your Choices

You have the right to:

Access and Update: Access, review, and update your
personal information through your account settings.

Opt-Out: Opt-out of receiving promotional communications by following the unsubscribe instructions in the email or
contacting us directly.

Cookies: Manage your cookie preferences through your
browser settings.

Security

We take reasonable measures to protect your personal
information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure.

Children's Privacy

Our services are not intended for individuals under the age
of 18. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will
notify you of significant changes through our website or other communication channels.

Contact Us

If you have any questions or concerns about this Privac
Policy or our data practices, please contact us at [contact us: info@ariste.in].
By using our services, you agree to the terms outlined in
this Privacy Policy.

Cookies Policy

Effective
Date: [17 August 2023]

At Ariste
("we," "us," or "our"), we use cookies and similar technologies to enhance your browsing experience on our website. This Cookies Policy explains how we use cookies, what types of cookies we use, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your actions and preferences over time, so you don't have to re-enter information each time you visit a site.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the proper functioning of our website and enable you to navigate and use our features.

Functional Cookies: These cookies allow our website to remember choices you make, such as language preferences, and provide enhanced, more personalized features.

Analytics Cookies: We use these cookies to collect information about how visitors use our website, including which pages are visited most frequently. This information helps us improve the performance and user experience of our site.

Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may also be used to limit the number of times you see an ad and measure the effectiveness of ad campaigns.

Order Return Policy

Thank you for shopping with Ariste. We are committed to providing you with the best online shopping experience. However, we understand that sometimes a product might not meet your expectations. This Order Return Policy outlines the
procedures and guidelines for returning products purchased from Ariste.

1. Eligibility for Returns:

  • You may be eligible for a return if you meet the following criteria:
  • The product was purchased directly from Ariste.
  • The return request is made within 15 days from the date of delivery.
  • The product is in its original condition, including all packaging, labels, and accessories.
  • The product is not listed under our non-returnable items list (e.g., Some Bras and Lingerie etc.).

2. Initiating a Return:

To initiate a return, follow these steps:

  • Log in to your Ariste account.
  • Navigate to your order history and select the order containing the item(s) you wish to return.
  • Click on the "Return Items" button and follow the prompts to complete the return request.
  • Provide a brief reason for the return to help us improve our products and services.

3. Return Process:

Once your return request is submitted and approved, you will receive further instructions via email, including a return shipping label if applicable. Follow these steps:

  • Securely package the item(s) along with all original packaging materials.
  • Attach the provided return shipping label (if applicable) to the package.
  • Drop off the package at the designated courier service or schedule a pickup.

4.Inspection and Refund:

Upon receiving the returned item(s), our team will inspect the products to ensure they meet the eligibility criteria. If the return is approved:

  • Refunds will be processed using the original payment method within [10] business days.
  • Shipping and handling charges are non-refundable unless the return is due to an error on our part.

5. Exchange Policy:

At this time, Ariste E-commerce does not offer direct product exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired item.

6. Non-Returnable Items:

Certain items are not eligible for return due to health, safety, or hygiene reasons. These may include:

  • Some Intimate apparel (underwear, swimwear, etc.).
  • Downloadable digital products.
  • Gift cards.

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer service within 7 days of receiving the order. We will guide you through the appropriate steps to resolve the issue.

8. Contact Information:

For any questions or concerns regarding returns, please contact our customer service team at [customercare@ariste.in].

Ariste reserves the right to modify or update this Order Return Policy at any time. It is recommended to review this policy periodically for any changes